Health & Hygiene

Quality Assurance

Under the Government Food Hygiene regulations all cold food should be consumed within 4 hours of delivery. Hot food should be consumed within 2 hours, thereafter it is your responsibility when food which is left unsupervised by the consent of the client is NOT covered under our Public Liability Insurance.

Where the customer chooses to supply items of food and/or drink itself for the event, the supplier will comply with condition to the extent that it prepares and/or serves any such items but reserves the right to dispose of or not to serve any such item if, in its sole discretion, such item is unfit for human consumption and/or displays signs of contamination or deterioration and/or cannot be demonstrated to have been stored in accordance with statutory and/or regulatory requirements prior to delivery to the supplier at the event.

All excess food at the end of the event will be the responsibility of the customer to pack/dispose with prevailing statutory food hygiene requirements save where such food or drink has been supplied by the customer in which event the customer shall be responsible for removing excess food or drink and empty bottles unless otherwise agreed by us.

We shall provide the catering service with reasonable care and skill and in accordance with food catering industry standards for hygiene and general cleanliness. The preparation and cooking of food and the handling and service of food, beverages, utensils and tableware. In compliance with statutory and regulatory requirements affecting the preparation, cooking, handling and service of food.

Environmentally Aware

We are fully aware of the environmental issues that we all need to take responsibility for and wherever possible we want to play a role in helping the environment. Wherever possible we use local suppliers to reduce our carbon footprint. We also try to arrange deliveries together to minimise our carbon emissions.

We will process any personal data collected from the customer for the purposes of administering the booking for the event. We may also process such data to provide the customer from time-to-time with information on other services that it provides and other events organised by us if we feel that it will be of interest to the customer. We will not give your details out to any third parties. 

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